Frequently asked questions

Who can buy from HMI?
Licensed smoke shops, dispensaries and retailers. We sell wholesale only and only to buyers aged 21 and over.

Why can I not see prices?
Prices are wholesale prices for approved accounts. Sign in, or open a wholesale account, to see your price group.

Is there a minimum order?
$250 per order.

When is shipping free?
On orders over $1,000 to the lower 48, and over $420 in Colorado.

Do you offer net terms?
Yes, for approved accounts after a credit application.

How do I return a defective item?
Use self-service returns in your account, or email support@highmountainimports.com. Flammables cannot be returned.